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Posts Tagged ‘image’

A sharper image

In Children and Family, Education, Health, Opinion, Uncategorized on June 23, 2023 at 4:36 pm

Deer In Headlines II

By Gery Deer

When we meet someone, we form mental and emotional impressions of them based on personal behavior, past experiences, and other characteristics. That collection of impressions, what I call their “image,” becomes who we know them to be and there’s a lot riding on it. It defines how we relate to them for the duration. But when there is a serious conflict, that perception can be radically altered, forever.

Unfortunately, the perceptions we have of people are incredibly fragile. It takes very little to destroy how others see you, transforming you instantly from a cherished friend or family member to persona non grata.

A mean-spirited word, a slammed door, or even a disconnected telephone can escalate things, and then we start to fight back. Whether or not we are in the right, it’s pretty natural to become defensive when words are weaponized, our character is put into question, or our feelings get hurt. Of course, that just makes it worse.

Amidst such a vehement exchange, personalities may seem to alter as you each posture for a fight. All at once, a person with whom you have had a long, trusting connection no longer recognizes you, nor you them. Their understanding of who you are is suddenly and forever changed and any safety within the relationship is seemingly lost forever in the heat of the moment.

So how would they see you then? What happens to the relationship? Can it be salvaged, or, some psychologists might ask, should it be salvaged? That depends on how often such things occur, the depth of the emotional injury, and the circumstances.

When these conflicts occur between the same people, it becomes harder for them to see each other in the same light as before. The previous state of the relationship may never be recovered. The only hope may be that both people are willing to work together to prevent it from happening again.

It should go without saying that everybody needs to be on the same page, they must know what they want out of the resolution. Are they trying to rebuild the relationship and see each other the way they did before? Or are they merely patching it, hoping the problem doesn’t resurface, but without any real strategy to prevent it?

When perceptions change significantly, it may not be possible to see each other as before, reducing any desire to resolve the problem in the first place. It might not seem worth it at that point. The question is, can you accept the other person for how you see them now and start over?

More importantly, were you seeing them accurately in the first place? How much of who they are in your eyes is based on who you wanted them to be? An argument might simply have revealed a side of them previously unseen. Then again, that could be your incomplete perception.

Reading back through these paragraphs, I realize I’ve given you a lot of questions and very few answers. That’s because each situation is different and the outcome depends on personal dynamics, emotions, and circumstances, there is no cookie-cutter solution. That said, as with so many things in life, communication is key.

Effective communication must be a two-way street with dialogue, understanding, and, most importantly, patients. Each person must be willing to do their best to understand the other’s point of view and work toward a positive resolution. A word of warning also, avoid dredging up old arguments because it will kill any hope of saving your relationship – let it go! And never underestimate the power of a sincere apology.

If you do manage to work things out, understand first that any relationship is an ongoing process requiring practice and patience, and it will be different than before, changed for the better. You’ll be moving forward from a more solid foundation.

I’m the first one to say this sounds like a bunch of self-help chicken soup. It certainly does, but sometimes that’s necessary. Still, I know that I’ve ruined my share of relationships because I was so worried about defending myself or being right that I forgot how much the other person meant to me. You can avoid that same stupid mistake.

For small business owners, image is everything.

In Business, Economy, National News, Opinion, Uncategorized on March 31, 2013 at 9:32 am

Deer In Headlines

Gery L. Deer

frabizOne of the reasons that many small and home-based business people are not taken as seriously by mainstream professionals is because they don’t take themselves seriously enough. Remember, you are no less important than any other business leader, no matter how large the company. But you have to believe it yourself before others will and show your confidence in your appearance and behavior.

Regardless of your workspace or the size of your business, your value is no less than that of someone working in a Fortune 100 company on the 26th floor of a skyscraper. But, how you are perceived by the outside world can make or break your livelihood. If, for example, you show up for a meeting with a new customer looking like you just rolled out of bed or stepped off the treadmill at the gym, people are less likely to give you the outward credibility you may be due.

Working from home has something of a stigma attached to it, put there by the mainstream professional world. Some business people believe that if you built your business from home, rather than tossing in thousands in overhead to have a posh office somewhere, you must be unprofessional and not be worth your weight. That, of course, is nonsense.

Unless you need retail space or a specific kind of work environment where people would be coming to you, build your business from home, have pride in what you do, and work your way up. Keep in mind that, at least for the last couple of hundred years, one of the most powerful people on earth has worked from home – 1600 Pennsylvania Avenue, to be precise. But, with the exception of Thomas Jefferson, who is said to have met dignitaries in a bathrobe and slippers, most American presidents conduct themselves professionally and dress in contemporary business attire for their workday.

Unlike the concept of having a single kind of outfit when dressing for a job interview, work attire should become a staple of your wardrobe. Be consistent with what you wear so whenever you are out in a business-related situation you present an image of professionalism and you don’t look uncomfortable in the role.

We are talking more about basics here, not so much style. Style is a secondary level altogether and I am the last person to be able to offer that kind of advice. For men, you can’t go wrong with a navy blue business suit, white shirt and a tie. Ladies, keep it conservative. Knee-length skirt or slacks with a blazer, something along those lines.

You don’t need to shell out a lot of cash, either. Forget the $5,000 Armani suit. Local thrift stores hold a treasure trove of business attire, but it might take some legwork to find something modern and in the right size.

Professionals in the skilled trades like plumbers, electricians and contractors, aren’t immune to this problem, but full business dress might be overkill in most cases – except in specific circumstances. You will still want to put on a shirt and tie when attending important meetings or talking with finance or investment personnel.

It’s not just about clothing, however. The number one complaint I get about small business owners, particularly home-based professionals is a lack of punctuality. Nothing makes you look less professional than arriving late to an appointment, particularly if it’s the first time you’ve met with someone or when your presence is essential to the activity. And trust me when I say this, no one cares about your excuses.

My high school band director had a saying he used to drum into us on a daily basis, “To be early is to be on time; to be on time is to be late; and to be late is to be left behind.” What he meant was, be early to your appointments so you’re always prepared if you happen to have a delay or need to adjust for an unexpected change in the agenda. I recommend arriving at least 15 minutes early for any business appointment. Be brief, be bright, be consistent, be professional and you’ll find the success you are working toward.

 

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