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Saving our downtowns, one megamall at a time

In Business, Dayton Ohio News, Economy, history, Jobs, Local News, Opinion, Politics, Uncategorized on September 25, 2013 at 9:37 am

DIH LOGOLast week I covered a story for the local newspaper about a business that has been in downtown Xenia, Ohio for more than 70 years. To celebrate, the chamber of commerce held a ribbon cutting attended by the usual fare of friends, associates and dignitaries, all wanting either to sincerely congratulate the proprietors or mug their way into the photo op. Whatever their reasons for attending, it was refreshing to see people taking an interest in a small town’s revitalization.

Every day local governments offer tax breaks and other perks designed to attract new businesses to settle in their region, the obvious benefits to which are jobs and tax revenue. A good idea, of course, but while they’re building new strip malls on one end of town, the downtown sits empty and abandoned leaving the same government officials to puzzle over what to do with empty, decaying buildings.

So why not provide more incentive for businesses to locate in existing downtown areas before adding more sprawl? For those already there, encourage them to stay rather than making it easier for them to move into the latest strip mall.

Some communities sprang up from joined housing developments but for those like Xenia, Bellbrook, Jamestown and Fairborn, there is history, culture and charm still to be reclaimed. It’s truly puzzling why there is not more incentive to do what Xenia’s business owners are doing very well – revitalize and rejuvenate the downtown.

mall interiorMost confusing of all is the approval by local governments of sprawling mega-malls like The Greene, in Kettering, or is it Beavercreek? I’m not sure even they know where they are located. The brick walkways and old-fashioned street lights illuminating an array of sidewalk cafes and specialty shops were designed to look just like old downtown shopping squares that have long since been abandoned.

While they might add something to the local job market, these monster malls with their fake skylines, congested parking lots and Segway-riding rent-a-cops, do little to enhance the community. The sad thing is, eventually, the buildings go out of style and repulse new customers after a dozen years or so.

When Beavercreek’s Mall at Fairfield Commons first opened, it was all the rage; no more driving all the way out to Centerville or northwest Dayton to shop at an indoor mall. Today, there are huge unoccupied spaces in all of the indoor retail behemoths as businesses either shut down or move into newly-designed malls.

Believe it or not, “If you build it, they will come,” applies far more to retail sales than it ever did to a cornfield baseball diamond, so build it downtown. No matter where you put the temples of American gluttony and materialism people will find them and go to worship the almighty Abercrombie.

City governments should do more to help property owners attract major tenants to the old downtown areas, particularly big mall-style anchor stores. It would only take a couple of them to generate more interest from others and grow revenue for the property owners and the municipality.

Over the next month or so, small town politicians will be scrambling to win over your vote. Ask them the same questions posed here. If we really want to save our downtown areas, we have to start at the government level.

Instead of spending time and money worrying about ridiculous issues like whether a store’s sign is wood or plastic, how about making it easier and more attractive for businesses to locate in the downtown areas? It really is that easy.

A civic ambassador with a high-level business background in national retail sales could help to develop a plan of action and take it to companies like Macy’s and Abercrombie. Show them that it’s possible to create the genuine version of the fake atmosphere so popular at the outdoor malls. If it’s done properly, it would bring people downtown again to shop, eat and socialize.

Small business cannot support such efforts without a few major players in the ballgame. If there are to be more 70-year old businesses downtown, there needs to be a downtown for them to be in.

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Over-medicated and under-educated

In Children and Family, Education, Health, Media, National News, Opinion, psychology, Science, Senior Lifestyle, Technology, Uncategorized on September 18, 2013 at 9:18 am

DIH LOGOA recent report by the Centers for Disease Control and Prevention (C.D.C.) noted that at as many as two-million Americans become ill from antibiotic-resistant infections annually, killing at least 23,000. The report notes that less than half of the antibiotics prescribed for patients are unnecessary or incorrectly used increasing the potential for more drug-resistant germs to evolve, exacerbating the problem.

Over time, the use of broad-spectrum antibiotics rather than ones targeting specific infections can cause various strains of bacteria to become immune and render conventional treatment ineffective. According to C.D.C. Director, Thomas Frieden, as the trend towards overuse of antibiotics continues, “The medicine cabinet may be empty for patients with life-threatening infections in the coming years.” Additionally, the overuse of antibiotics on farms as preventative medicine in healthy animals is also a contributing factor.

All of that said, these drugs are not prescribing themselves. Doctors know better than to continually prescribe broad-spectrum antibiotics unnecessarily or to treat viral infections, for which the drug is completely ineffective. But, many still do both, either at the insistence of the patient or as a preventative measure. Beyond the issue of nagging patients who want a prescription every time they have a sniffle is the point where the medical professional should say, “no.”

medsIn addition to antibiotics, it seems as though doctors are passing out a pill for everything and never seem to try to dig deep enough to address the real cause of various health problems.  For people with chronic illness it seems like that would be extremely frustrating. Apart from something like long-term, degenerative diseases like Parkinson’s or Multiple Sclerosis, there should be a way to find the cause to a problem and treat that, rather than just trying to drown the symptoms in medication.

More often than not, patients get, maybe, 10 minutes with their doctor after a two-hour office wait only to be handed a prescription and shuffled out the door. People spend far more time filling out forms and waiting to be seen than ever actually getting attention from a person who bills hundreds of dollars an hour for a few minutes work per patient.

An additional problem arises when the drug manufacturers spend far more time and money marketing to the patient than educating the physician about the proper use and potential hazards of a medication. However unethical it should be, doctors are given trial samples and kick-backs for going with one drug-over another. All the while, patients are inundated by drug ads on television, the Internet and in periodicals with no understanding of the treatment process.

Which actually contributes to another step in the downfall of health care is the all-knowing, internet-browsing patient himself. These home-spun experts come in with a fist-full of self-diagnosis printouts from Web MD and a stack of drug ads from Cosmo.  They demand medication for what they are certain is their particular ailment and there is no swaying their shade tree expertise. Except that’s exactly what the doctors should be doing – dissuading them and refusing to prescribe medicine without a thorough examination of the problem.

So what is to be done? Unfortunately, not much can be done. Unless healthcare providers are going to be more proactive and limit use of antibiotics except for targeted need, and other drugs are prescribed only after the cause of the symptoms is determined, it’s unlikely that anything will change soon.

It just seems as if everyone is sick all the time. Chronic illness like fibromyalgia (long-term, body wide tenderness and pain) seem to be affecting more and more people and early-onset dementia appears to be far more common than it once was. Could these diseases the result of long-term misuse of various drugs, including antibiotics?

The truth is, no one really knows for sure. Many of these drugs are relatively new and scientists are only now learning how the long-term use of previous medications is affecting second and third generations. From birth defects to chronic disease, overuse of drugs and under-education of patients definitely has the potential for some serious side effects.

 

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Be considerate of those around you

In Food, Health, Opinion, psychology, Senior Lifestyle, sociology, Uncategorized on September 10, 2013 at 9:20 am

DIH LOGODid you ever see someone behaving a certain way at work or in the grocery store and it made you just want to walk up and say to them, “What is wrong with you?” I have; more times than I can remember. On the whole, people annoy me. Maybe it’s because as I get older, I have less patience for “stupid.” It could also be that people are becoming less thoughtful and far more self-centered than ever.

Here’s an example. One afternoon, I had stopped in at on of the big-box, discount megastores to get some orange juice and aspirin. As I stood patiently in the “20 Items or Less” lane, a middle-aged woman in a leopard-print blouse and hair curlers motored past me on one of those electric shopping cart scooters. She was steering the scooter with one hand and with the other she dragged another full sized cart behind her like a trailer.

STORELINEBoth carts were filled to capacity with loads of healthy foods like barrels of cheese balls, cases of beer and soda and, of course, spray cheese. Although there were other check-out lanes open for larger purchases, the woman obliviously whizzed by everyone in the line and parked her rig right in front of me. All of the adjacent lanes were equally full and what was going to be a 5 minute wait was now bordering on a half hour because either she couldn’t read or didn’t understand the meaning of the words, “express lane.”

For a few minutes, I just stood there; a bit stunned at the woman’s total ignorance that she’d completely jumped over at least four others in line ahead of her. I debated whether to say anything but kept quiet. After all, no matter how rude she had been, I would just end up being the mean guy who scolded an apparently disabled older woman on a scooter. It’s a no win. So, I bit my tongue, opened my aspirin bottle, downed two tablets with some of the juice, and waited.

We all have moments when we’re in a hurry, totally consumed by our own interests and feeling like whatever we’re doing should be just as urgent to those around us. But, short of a natural disaster, that’s almost never the case. In fact, most people have absolutely no concern for your interests because they, themselves, are too wrapped up in their own issues. That doesn’t excuse a complete lack of common courtesy, however.

Lately, I’ve noticed it more often in younger people, walking along, even in a store or down the street, with their noses buried in their cell phones, unconscious to the world around them. No one looks up anymore. No one smiles. No one says, “Hello.” People act as if they are traveling in a bubble, where it’s unnecessary or at least undesirable to interact with anyone else in the real world.

I’d like to be able to blame social media and technology for all of this, and it definitely has altered how we behave towards one another. But, ultimately, it’s our own fault. We choose how to act and interact. If all of your interpersonal relations come through Facebook or by text, you might want to consider taking a class or getting a hobby that requires you to intermingle with other people outside of cyberspace.

As for those like my scooter-riding line jumper, I doubt anything will alter their way of thinking. Society will always have its share of self-centered people who have little regard for common sense or good manners. How the rest of us react to their behavior is really what will make the difference.

Maybe if I had complained to the woman in some polite, diplomatic manner, I could have quietly helped her to another line. But, given that she didn’t seem to notice there were other people around her, it’s unlikely she would have responded to reason.

In the end, it was best to keep the peace and let each of my fellow shoppers decide on their own alternate course of action. But to those of you with no regard for others, keep in mind that I may not be so polite next time. Be nice to people. When all is said and done, all we have is each other.

 

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Shocking! Power companies mislead consumers.

In Business, Children and Family, Economy, Opinion, Senior Lifestyle, Technology, Uncategorized on September 4, 2013 at 9:39 am

DIH LOGO

Today, everyone is trying to save money. From groceries to utilities, we are all looking for a way to hold on to every dollar, particularly our seniors and others on fixed or limited incomes. Unfortunately, some companies are taking advantage of tough times by promising extensive savings on electric bills by switching to third party power suppliers.

Three years ago, my father’s electric bill was increasingly high. I had seen information on a company called “DPL Energy,” being advertised as a partner to Dayton Power and Light (DP&L), offering as much as a 25 percent savings. So, we signed up for the program and DPL Energy became our official service provider.

Confusingly, the electricity bill still comes from DP&L. As time went on, the savings was negligible and outweighed by a definite increase in additional fees for using the outside provider.

IMG_6295Essentially, these companies are “resellers” who broker DP&L’s electric power at a lower rate. Your electricity still originates with the main provider and you continue to call them for outages, emergencies and so on. Plus, once you’re signed up, they make it extremely hard to go back.

Much like cellular phone contracts, if you leave one of these third party plans, there is a termination fee or you must wait until the contract expires – and even then there may be a charge. Having saved nothing, we waited, and finally cancelled the plan. About a year after we left DPL Energy’s plan, my father was apparently signed up with another one of these companies called IGS Energy, although, we have no clear idea how.

According to IGS, someone came to his house and “signed him up by phone.” You read that right. We were told he was signed up in person, but the salesman called in the request for service. First, I don’t believe that anyone went all the way out to where he lives in the middle of nowhere on a cold call without getting any sort of signature verifying his enrollment. I am still investigating this part of the story.

In the end, dad made a couple of late payments and IGS dropped him anyway, but here’s where things get really expensive. According to the DP&L representative I spoke to, since we were signed up with a third party provider, the Public Utilities Commission of Ohio (PUCO) requires DP&L to charge a deposit equal to 130 percent of your average monthly usage. Dad’s deposit fee was over $600. You are essentially being punished for having left the behemoth power company.

Most dangerous of all is the fact that the only requirements to sign up for these misleading programs is your power company account number and the word “yes” anywhere in your conversation with them. Imagine a telemarketer speaking to an elderly person or someone hard of hearing and saying, “I am calling about your DP&L bill.” That’s all they’re going to hear. Panic, concern and fear take over and they listen to whatever the caller has to say because they are afraid of losing power for some reason. It’s really despicable.

Additionally, my investigation turned up the fact that these third party companies are unregulated by the PUCO. There was no explanation as to why there is no oversight, but nothing about their operation is managed by a government agency.

Since DPL Energy is misleadingly branded alongside DP&L while simultaneously claiming not to be the same company, it seems more to me like a way for the mammoth power provider to collect unregulated revenue with plausible deniability. Perhaps Ohio Attorney General DeWine could tear himself away from snooping in the personal records of honest citizens and focus his resources on investigating unscrupulous power companies?

The moral here is to be careful. In my experience, there is no savings with these third-party power companies. Exorbitant fees, inconsistent billing practices and misleading advertising all outweigh any potential benefit.

 

Watch the news story on this topic with Gery L. Deer and WKEF-TV, ABC 22 Dayton … 

http://abc22now.com/shared/news/top-stories/stories/wkef_vid_15751.shtml

 

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We see the 1950s with rose-colored glasses

In Entertainment, Opinion, psychology, sociology, Uncategorized on August 20, 2013 at 6:31 pm

DIH LOGOI recently read a CBS News poll asking people to choose a decade back to which they’d like to time travel. Overwhelmingly, the leading answer was the 1950s. What I can’t wrap my head around is, why?

Some people see those times as simpler, easier to manage, with fewer concerns and more security. Gas was 23-cents per gallon and you could get a really nice home for $22,000. A good price when you consider the average annual salary – hold onto your hats – just over $4,100.

So, yes, things were cheaper but only when compared to today’s prices. Actually, I think we have a fairly tainted view of the 1950s, America’s so-called, “Golden Age.” The “Leave it to Beaver” family unit and less-complicated lifestyles of those days simply wouldn’t work in modern society, for a number of reasons.

First, we had all the same problems back then that we have today, but we perceived and dealt with them differently. The country probably wasn’t as politically fractured as it is today, only because we were all riding a bit of a patriotic “high” after the end of World War II.

Technology or the lack thereof made a difference to our perceptions in those days too. There was the radio, a morning newspaper, an evening newspaper, sometimes an “extra” mid-day edition, and an evening television newscast. We didn’t get all the bad news of the world every moment it was happening. If we were going to tell people how our vacation was going, we had to mail out post cards.

According to the 1955 United States Census, America’s population was 166 million and the average unemployment rate was 4.9 percent, or about 81 million people. Today it’s about 314 million with a 7.4 percent unemployment factor, around 23 million.

So, barring some kind of economic cataclysm, as the population doubled, the unemployment rate followed suit. From a ratio standpoint, there were actually more people out of work 60 years ago than there are now. That’s good news, right? Sort of, yes.

What makes this a steeper hill to climb today is, once again, technology related. Labor-intensive, blue collar jobs like those at GM, NCR and other big manufacturers just don’t exist anymore. Many have been eliminated or sent overseas to take advantage of cheaper labor costs.

Additionally, many people – myself included – believe Americans to be lazier than ever and a good number of us simply don’t want to work. People are especially hard to motivate when employee benefits and pensions are a thing of the past and there is no longer any sort of job security.

Speaking of security, remember the “duck and cover” drills of the 50s and 60s? How much of a pointless endeavor was that? “Here, little Johnny, get under this desk so the Russian atomic bomb won’t hurt you.” Really, I mean, how dumb were we?

I suppose at least it gave us all something to do in the face of the unthinkable. In reality, there was nothing secure about the 50s, especially considering we were always on the brink of war with Russia and it only got worse as 1960 approached.

Personally, I think we spend far too much time looking back and not nearly enough looking forward. The past is done and you can plan for the future to some degree, but, reasonably, all we have is the here and now. Focus on making your present more fruitful and your future will follow along.

 

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Extra! Extra! Examining the plight of print.

In Books, Business, Entertainment, Local News, Media, National News, Opinion, Print Media, Technology on August 13, 2013 at 4:49 pm

Deer In Headlines

By Gery L. Deer

electronic_printAre newspapers dead? Since most of the mass distribution for Deer in Headlines is still in print media, then chances are if you’re reading this it’s probably printed in a newspaper. But it’s also circulated in a fair number of online publications as well so if the publication you’re reading ever went belly-up, you can still find it on the web.

When Amazon’s chairperson, Jeff Bezos purchased The Washington Post, the publication’s circulation had dropped by 40-percent over the last year. A seriously risky bet, Bezos picked up the media icon for pennies and paid for it out of his own pocket. The intention was to preserve the paper in its current state, but it’s just as likely he will take it to the next logical level – all digital.

Far more costly to produce than their digital counterparts, print publications still have a purpose among certain die-hards and the older generation. There’s something about holding that printed page in your hand that has brings about an emotional response unique to each reader.

I’m kind of caught in the middle. I like having a printed page in front of me, whether it’s a book, magazine or newspaper. But I like the convenience of digital media too. If you’re stuck waiting to be seated at a restaurant or in the doctor’s waiting room, you can always bring up something to read on your smart phone or Kindle.

Eventually, pretty much all periodicals (newspapers, magazines, etc.) will be converted to digital, but in my opinion, it’s not just the media format that’s killing print publications. Less ambitious salespeople and a lack of knowledge among advertisers have also helped contribute to their demise.

Publications, like any other media, survive by the vicious circle of subscribers and advertising. The more subscribers, the more profitable the ad revenue, but if the content is lacking no one is going to subscribe. The numbers drop and ad revenue falls along with circulation.

Plus, have you noticed how much smaller your newspaper is these days? Most have shrunken both in sheet size and number of pages, with some content located online to drive people to the publisher’s website. As a practical consumer, why would you pay $1.50 for a publication that has less content than it did when it was 75-cents? Unfortunately, if you want to keep getting a print publication you’ll have to pay whatever price they ask.

Advertising rates are going up too, though that one thoroughly perplexes me. Lower circulation should drive down ad prices, but many publishers are trying to recover lost revenue by adding web-based exposure in conjunction with print packages. For some, it’s too little, too late, however.

An ever more computer-savvy population will eventually drive print to its ultimate end. Attempting to preserve it will be a costly and finally pointless endeavor but some people are making the effort, as Bezos seems to be. But then again, he’s a billionaire and that’s what it would take – deep pockets.

No business can continue to operate in the red, always hemorrhaging money. Unless the operator is treating it like a hobby and has the disposable income to keep it going, it will die.

If you want to keep the presses running on your local newspaper, I suggest the following. First, contact the publisher and remind them how important the paper is to the community. If you are part of a business or organization, make sure to send press releases and other news-worthy information to the editors so they have good, local content to draw from. Include detailed contact information and artwork (photos).

Demand local coverage written by local correspondents. Small, hometown papers can do better financially on their own level than national publications when they have good, locally-created content to drive circulation and advertising.

If you own a business or are part of a community organization, advertise in the local newspaper but do it correctly. You need to display your ad regularly and consistently in the same publication for at least several months before you see a response. Be consistent and be patient. And finally, go buy a paper! You’re helping the community and the economy.

 

Deer In Headlines is syndicated by and intellectual property of Gery L. Deer / GLD Enterprises Commercial Writing. All rights reserved.

 

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Doc Barth’s Medicine Show, still captivating crowds

In Entertainment, National News, Opinion, Travel, Uncategorized on August 6, 2013 at 3:16 pm

DIH LOGOOver the last couple of decades, I have worked all over the country as a writer and performer. From small hometown stages to Hollywood television projects, I think I’ve seen just about everything. Recently, however, I had the privilege of working at a festival in northern Indiana alongside a gentleman who, in my mind, is the quintessential entertainment professional. His name is Dan Barth and for the last 40-plus years, he’s been in the medicine show business.

From the 1850s through the 1930s the traveling medicine show was one of the most effective advertising endeavors in history. Moving from town to town by horse and wagon, these performing salesmen practiced what has become the foundation of the most successful modern advertising.

With a few magic tricks, some ventriloquism and a plethora of bad jokes, the medicine show brought to town a live, often interactive stage performance long before there was radio or television. At the end of the show, the performer would give a lecture about the health properties of some kind of tonic, the tastiness of a box of candy, or any other positive attributes about whatever product he was selling.

The salesman’s performance was the way he got people to sit there long enough to listen to his advertisement. Now, if you think you’re too modern to fall for such things, you should know that this method still works today – every eight minutes or so during your favorite TV show. Think about it.

Dan Barth's traveling historical medicine show.

Dan Barth’s traveling historical medicine show.

With his 19th Century medicine show wagon in tow, Dan and his charming wife, Ulli, have traveled all around the country educating and entertaining crowds with the same kinds of routines used in the original presentations. From ventriloquism to magic, Dan told the story behind his artifacts and the history of the shows. I watched nearly every show he did over our four days together and marveled at how his audience was so taken with his work.

In today’s high-paced world of Wi-Fi, cell phone apps and squirrel-like attention spans, I was fascinated to watch people of all ages sit in the hot, Indiana sun and hang on Dan’s every motion and word. It was gratifying to see that people still have an interest in this kind of entertainment; a type that now seems relegated to the odd variety act or child’s birthday party and even then, thoroughly under-appreciated.

Not this weekend however. People loved watching Dan’s performance, me included. Ironically, I felt good about the fact that we are using some of the same routines in my family’s variety show. Now I think I finally understand why those simple routines are always so well-received.

But from my own standpoint, Dan’s presentation and his audience’s reaction to it allowed me to see more about my work – both in print and on stage – than I have ever noticed before. As a writer or stage performer, if our mind is in the right place, our ultimate goal is to entertain our audience.

I have always believed that most skilled writers and performers spend far too much time showing off their respective talents and not enough actually entertaining anyone but themselves; but not Dan Barth. His mind is always on the audience. He may be in it to make a living, but he really wants his audience to have experienced something unique for their time and he genuinely appreciates their attention.

Gery L. Deer (left) with Dan Barth

Gery L. Deer (left) with Dan Barth

Personally, I’ve seen just about every possible incarnation of sideshow, Wild West performance, medicine show and variety act. But there was something unique about this performance. It was unassuming, generous and genuine. It had my attention every time, even though, by the end of the first day, I could practically recite his script verbatim.

With a 25 minute show, he captivated the audience with no more than four or five routines. But, in the end, it’s not what you do or say on stage or in print, but how you present it. No matter how great your technical skill, there is always room to be more engaging to an audience. From stage shows, to newspaper articles to television advertisements, it’s the consuming audience that matters. After all, they’re the ones paying for the ticket.

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Definitely not the Weiner the world awaited

In Media, National News, Opinion, Politics, sociology, Uncategorized, World News on July 31, 2013 at 5:47 pm

DIH LOGO

Whoever holds the position as Mayor of New York City carries a level of political power that may be second only to that of the White House. It’s a daunting task requiring political savvy, brains and, eh-hem, character. If Anthony Weiner is the “best” option for that job, we have a sad political landscape in America today.

Regardless of his political accomplishments, this man has made himself into little more than a late night punch line. Perfectly named for receiving a repeated black eye from pundits, Weiner’s online “sextcapades” seem to have no end in sight.

When asked if any more of this material would be uncovered the guy actually said, and this is a quote, “I don’t know.” You don’t know? How can you not know? In the immortal words of Bill Cosby, “Has your head been with you all day?”

weinerismWeiner has become a complete laughing stock and there is absolutely no way he can win an election now. Yet, puzzlingly enough, Bill Clinton was re-elected for a second presidential term following his real-life trysts. In Clinton’s case, there was little more evidence than an accusation from a disgruntled intern – and a stained dress.

In Weiner’s situation you have to wonder how much more his wife is going to take before she walks. Her name is Huma Mahmood Abedin, and she happens to be a high-ranking aide to Hillary Clinton so I’m not sure that’s the best example to follow when it comes to dealing with infidelity. She could ignore Hillary’s playbook though. I’m hearing Tammy Wynette singing, “Stand By Your Man,” when suddenly the record scratches off and Abedin storms off the stage.

Whatever happens, if the democrats re-elect this guy to, well, any office at all, they really are crazy. Either that or they’re incredibly short-sighted and intend to definitively prove that liberals care nothing about character in their candidates.

It’s important to note, however, that there is nothing new about this kind of behavior from powerful executives on either side of the aisle. Expecting otherwise is probably about as unrealistic as thinking a cat is suddenly going to enjoy a bath.

The real issue, with regard to integrity, is that these men (and a few women) flat deny anything ever happened; at least until evidence surfaces to make liars out of them. Subsequently, they’re forced to come clean with a tearful apology and a carefully written statement from the safety of a podium, often with the humiliated wife standing nearby appearing to be supportive.

But as long as the American public keeps giving politicians a pass on this kind of behavior it will continue. Voters seem outraged one minute and re-elect them in the next. It makes no sense.

No one is perfect, least of all those who have chosen a life in the public eye, but when you are charged with representing the best interests of a constituency, you should at least behave like an adult, not an adolescent. Grow up, already.

Beyond that, voters need to have more integrity themselves. It’s time to stop choosing the lesser of, “Who cares?” Our local representatives have much more of an effect on our day-to-day lives than those in Washington and should live up to a much higher standard for that very reason.

But in order for them to be held accountable and to let them know that irresponsible behavior does have an effect on job performance, it takes a message sent from the polling place. There are many more “Weiners” out there, and smartphones and social media will be the professional death of them.

All we can do here on Main Street is try to convince people of higher sense of integrity and civic duty to run for office and help improve things one step at a time. As you visit the fairs and festivals going on throughout the end of summer and into fall, talk to those campaigning there and ask them the hard questions. We deserve better from our representatives but it will only happen if we demand it.

Gery L. Deer is an independent columnist and business writer from Jamestown, Ohio. Deer In Headlines is syndicated by GLD Enterprises Commercial Writing. (c) 2013, GLD Enterprises / Gery L. Deer. All Rights Reserved.

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Navigating the Ohio Bureaucracy of Motor Vehicles

In Business, Economy, Education, Local News, Opinion, sociology, State News, Uncategorized on July 24, 2013 at 9:14 am

Deer In Headlines

By Gery L. Deer

???????????????????????Before I launch into the meat of this week’s column, it is important to point out that the majority of people I’ve encountered at the Ohio Bureau of Motor Vehicles have been kind, courteous and helpful, and often apologizing profusely for the inconsistency of their employer’s policies. Most spend whatever time is necessary to help you sort out problems and do their best to make your visit more pleasant. But, as they say, one bad apple can spoil the whole barrel.

With the possible exception of going to the dentist or some invasive medical procedure, nothing is more agonizing than the thought of standing in line at the BMV. Trapped like cattle to slaughter in a snaking rope line, people wait anxiously; subdued by a system that takes in an unbelievable amount of money and possesses a level of control surpassed only by the Internal Revenue Service.

According to the Ohio BMV website, in 2012 the agency collected nearly $40 million from driver license reinstatement fees alone. At the same time, it processed more than 14 million vehicle registrations. No revenue figure was available on those services but at roughly $50 a shot, that number has to be dizzying. One would think with that much money coming in someone could spring for a customer service lesson.

Recently I went to the BMV to renew the registration for one of my father’s vehicles. Having repeated this procedure for several years in a row, I had all of the previously accepted documentation and waited patiently for over an hour. Once at the counter, I was told my power of attorney form, issued by the BMV authorizing me to make the transaction in my dad’s absence, was unacceptable.

“That one’s for the title office,” they spouted with fervent authority, like proud kings of their particular hill. The document in question has no markings specifying such information but instead contains wording that suggests it can be used for any and all BMV transactions as a legal POA. In addition, that same document had been accepted by that same branch for the previous two years for the same transaction, on the same vehicle.

When I attempted to explain these facts, I was quickly interrupted by one clerk who felt it necessary to demonstrate his dime store knowledge of the law as he described how a durable power of attorney should be configured. Really? Perhaps Mr. Matlock is in the wrong line of work.

As it turned out, the “acceptable” document is not even a POA and requires no notarization. With no official confirmation of the proper owner’s signature, I could simply have gone out into the hallway, signed my father’s name and brought it back in. Good to know that the BMV is on top of helping keep your identity secure. (Yes, that was sarcasm.)

Since I teach people how to handle business situations and deal with customers in a more fruitful manner, even when the customer is wrong (which seems an inevitable constant at the BMV) I offer this advice to clerks in similar situations. Since the document I possessed was a legal power of attorney for the vehicle in question, accept it as such.

Instead of showing me how powerful and rigid you are, ask that I fill out the new form in your presence and sign for the vehicle owner based on the permission granted by the notarized POA. Then say something like, “We can do this now, but here’s the new form you need for next time.” That’s all it would have taken to solve the problem.

To those of you about to make the painful trek to the BMV, knowledge is power so do your homework! The Ohio BMV website – www.bmv.ohio.gov – contains all the documents and information you need to be better prepared. Being a little pro-active can make your day easier when dealing with an unknowledgeable, control-freak teller, and demonstrates your understanding for those clerks who are doing their best to help you navigate an imperfect system.

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Media distorts facts in high profile cases

In Education, Health, history, National News, Opinion, Politics, Senior Lifestyle, sociology, Uncategorized on July 16, 2013 at 9:40 am

DIH LOGOUnless you’re one of those people who can outwit the trivia nerds on Jeopardy!, you probably don’t remember the name, Stella Liebeck. It’s a sure bet, though, that you more than likely remember hearing of a woman awarded millions after spilling hot McDonald’s coffee on herself while driving – except that’s not exactly what happened.

In 1992, 79-year-old Liebeck sued McDonald’s Corporation after being severely burned by coffee spilled in her lap. Her case drew national attention to the idea of “frivolous lawsuits,” igniting a firestorm of conservative push for swift and devastating tort reform.

For those of you who slept through high school civics class, a tort is a wrongful act or infringement of rights leading to a legal liability. In other words, if someone hurts you in some way and they may be liable for the injury (physical, emotional, financial, or otherwise), that’s called a tort.

Torts exist to help protect the public from the negligence of others, whether the fault of an individual or a business. Without them, no one would ever be held legally accountable for causing accidents and injuries. Like other well-meaning legislation, sometimes greedy people abuse the system – or attempt to – just out to make an easy buck. The majority of, what might be considered “frivolous,” lawsuits die out in the first hearings or are settled out of court to avoid public scrutiny.

With rampant distortion of the facts in the Liebeck case, it’s easy to understand why people really didn’t know what happened and just assumed she was looking for a big payday from a huge corporation. Sadly, the particulars were lost in the hype, turning this poor woman into a media joke, even inspiring a groin-scalding episode of “Seinfeld.”

At the time, the media’s fractured reporting stated Liebeck was herself negligent because she was driving at the time of the spill when, in fact, she was a passenger in a stationary vehicle at the time. It really would have made little difference anyway, since the coffee in question was estimated to have been around 180 degrees Fahrenheit. Medical experts suggest that any skin in contact with liquid of that temperature for more than a few seconds would experience severe burns of, at minimum, second degree and potentially surpassing third.

As it turned out, evidence in the case showed that the fast food giant’s franchisees were required to maintain coffee at a sitting temperature between 180 and 190 degrees Fahrenheit. The searing heat of the fast food giant’s coffee had resulted in hundreds of documented injuries. Liebeck’s burns were located on her inner and back thigh and were so severe as to require a series of major skin grafts over several months and caused agonizing pain.

HERE IS A LINK TO PHOTOS OF MRS. LIEBECK’s INJURIES – PLEASE NOTE, THEY ARE GRAPHIC IN NATURE. PARENTAL DISCRETION IS ADVISED.

Initially, the Liebeck’s family wrote a letter to McDonald’s merely asking they cover medical bills for her treatment but with no response, they were forced to take legal action. In the end, the jury found McDonald’s liable for the severity of the injuries due to temperature policy and frequency of documented injuries.

Punitive damages (additional monetary punishment to the wrong-doer) were awarded by the jury in the amount of $2.7 million. That figure was later reduced by the judge to $480,000, but Liebeck eventually settled with McDonald’s for an undisclosed amount.

Sensational news stories like the Liebeck case should always be taken a dose of skepticism because. The court of public opinion can be devastating to a case like this, and like so many more recent ones. No media outlet is fair or balanced and no one reports all the facts because reporters are not privy to everything. Guilt or innocence should be based on the decision of the jury, not the news media.